Puma | Flat 10% off | E-Gift Card | Instant Delivery | Valid for in-store purchases | 1 year validity
Review Analysis Results
Analysis Summary
The reviews show a moderate level of authenticity concerns, scoring 25/100. While there are legitimate patterns of customer frustration with Puma's gift card policy (single card per transaction limitation), several red flags emerge: 1) Multiple reviews use nearly identical phrasing about the 'one gift card per transaction' rule, suggesting potential coordination; 2) Some reviews lack specific details and contain overly emotional language ('scam', 'damn', 'very very bad'); 3) The concentration of 1-star reviews (7 of 8) with similar complaints creates suspicion of review bombing. However, the policy complaint appears genuine and consistent with actual business practices, and the reviews show reasonable variation in expression and specific circumstances.
Review Statistics
Price Analysis
Price analysis pending
Price insights will be available shortly.
Understanding This Analysis
What does Grade C mean?
This product has moderate review authenticity concerns. A notable portion of reviews show suspicious patterns. Consider reading reviews carefully before purchasing.
Adjusted Rating Explained
The adjusted rating (1.00 stars) represents what we estimate this product's rating would be if fake reviews were removed. This product's adjusted rating is lower than Amazon's displayed rating (1.13 stars), suggesting positive fake reviews may be inflating the score.
How We Detect Fake Reviews
Our AI analyzes multiple factors: language patterns (generic vs. specific), reviewer behavior (history, timing), temporal anomalies (review clusters), verification status, sentiment authenticity, and statistical outliers. No single factor determines a review is fake - we look at the combination of signals.
Important Limitations
No automated system is perfect. Sophisticated fake reviews can evade detection, and some genuine reviews may be incorrectly flagged. Use this analysis as one data point in your purchasing decision, not the only factor. Reading actual review content yourself is always valuable.
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